Providing aid and support to your members is one of the most time-consuming elements of running an affiliate network. You’ll frequently find yourself answering the same questions and overcoming the same problems. This is time that may be better spent elsewhere, such as generating leads and expanding your program. Fortunately, assistance is available. You may give information to your affiliates even when you aren’t accessible by adding a chatbot to your site, while still keeping a dynamic and personable approach.
This feature makes it easy to deal with frequent questions while also freeing up time for other important activities. In this post, we’ll look at what chatbots are and how they may help your affiliate program’s customer support. Finally, we’ll show you three options for improving your website. Let’s get started!
An Overview of Chatbots
Chatbots are quickly becoming one of the most popular customer service trends. They are essentially automated chat systems that allow users to obtain information as if they were speaking with a live customer care agent. A chatbot generally looks like a regular text chat interface. They even use current technologies like Facebook Messenger or WhatsApp on occasion. The main difference is that there isn’t a real person on the other end.
Visitors will instead engage with an AI-controlled assistant who will answer questions and offer information. Chatbot usage has grown in recent years, due in large part to Facebook’s decision to make its Messenger platform available to this application. Because Facebook Messenger has more than a billion active users, it’s a valuable tool to employ.
Chatbots are becoming increasingly popular, with 80 percent of firms planning to use one by 2020.
Use These 3 Chatbot Tools on Your WordPress Site
What’s next if employing a chatbot sounds like a good idea? As it turns out, all you’ll need to create this functionality is the proper tool.
There are several ways to integrate a chatbot into your WordPress site, but let’s look at two of the more popular alternatives.
Botsify is a chatbot solution that can be used for a variety of purposes and can be integrated with WordPress.
It’s also a highly configurable solution that improves its answers over time with artificial intelligence and machine learning. You may construct your bot with Botsify’s simple drag-and-drop interface, which eliminates the need for coding. It also comes with a slew of other integration possibilities. It may be used in nearly any messaging program, and it can even be embedded straight on your website.
- Provides a drag-and-drop builder to make bot development simple.
- It’s simple to use with WordPress.
- Allows you to connect to major analytics services like Dashbot.io
- It may be used for a variety of tasks, including answering questions and gathering data.
- Allows a human to take over a conversation at any moment.
Botsify has a variety of pricing levels, including a free plan with limited capabilities.
- WordPress Chatbot
WP Chatbot is an excellent choice for novices because it requires no technical knowledge to get started. Despite this, it’s one of the most powerful and adaptable options available. WP Chatbot is great for providing assistance and information, but it’s also great for increasing leads and conversions.
You can design your bot, give it a personality, and then teach it to speak whatever you want. It even saves previous chats so you can monitor how people engage with your bot and adjust accordingly.
- Makes setting up and managing your bot a breeze.
- Allows you to include advertisements in your bot’s answers.
- Allows you to distribute information and gather data from users.
- Is totally responsive and compatible with all themes.
- Skins are included, allowing you to modify the appearance of your bot.
WP Chatbot costs $31 for a normal license and $275 for an extended license.
MobileMonkey, powered by OmniChat® technology, is powerful marketing, sales, and customer support tool.
It comes with a multi-platform chatbot creator, a unified chat inbox, and capabilities for rapid conversation. The following are some of the major features of MobileMonkey’s FunnelPro platform, which is excellent for B2C marketers and advertisers:
- Elite Facebook engagement
- Instant Instagram messaging
- SMS marketing tools
- Live chat lead generation tools
- Automatic lead qualification
- Facebook advertising tools
- Analytics tools
- Smart, automatic follow-ups
MobileMonkey FunnelPro is available in two basic versions, each costing $89.25 per month and $186.75 per month, respectively. There is also a multi-location and franchise edition, although the cost varies.
Why Can Chatbots Help Your Affiliate Program?
As you can see, chatbots are gaining popularity, and rightfully so. An automated assistance system may help almost any company. Chatbots, on the other hand, are particularly beneficial for affiliate networks since they can:
- Increase the number of leads generated
Chatbots may be used to collect user information and create more leads. They’re also useful for giving potential affiliates information about your program.
- Assist you in providing assistance
Without the expense and labor necessary to retain a customer care agent, chatbots may provide help and information in a way that seems both organic and personal.
- Affiliate links are provided
You may even have your chatbot provide affiliate links in answer to pertinent inquiries because you can control the responses it gives.
All of these advantages may be quite beneficial to your affiliate program. It should be highlighted, however, that a chatbot is not a substitute for genuine human help, since there will still be questions that are best answered by experts. Using a chatbot, on the other hand, can help you save time that would otherwise be spent repeatedly answering the same queries.
Chatbots’ Benefits for Affiliate Programs
The employment of chatbots in customer-oriented businesses has positive results: the programs help save time and money, connect with consumers more efficiently, and keep in touch 24 hours a day, seven days a week. Foreign experts have already recognized the benefits of chatbots for affiliate marketing and are actively using them. Affiliate Royale’s John Hughes, for example, highlighted the following benefits:
- Segmentation of a database
While the potential consumer converses with the chatbot, the latter obtain required data such as contact information and interests depending on the inquiries. It aids in database segmentation.
- Assist where needed
Without the use of human resources, chatbots answer queries and offer information to consumers. Simultaneously, communication is immediate and direct.
- This is an affiliate link
When the chatbot detects a question that is relevant, it responds with an affiliate link to that question. You may configure the software to identify any keywords in user comments.
Furthermore, the usage of chatbots is notable for the high degree of interaction it generates.
With chatbot settings, you may take it to the next level:
The flexibility of parameters allows you to add tests, amusement, and other ways to hold the user’s interest. For example, a chatbot may offer a quiz to a client, using which it may determine the person’s proclivity for obesity and provide a link to a weight-loss solution.
Use of Chatbots in Affiliate Marketing Examples
Arbitrage using chatbots
Affiliate programs are a great way to make money by advertising other firms’ items utilizing specific marketing tools.
Chatbots are a new type of arbitrage that is an alternative to traditional landing page advertising campaigns. A chatbot is a piece of software-driven by artificial intelligence that communicates with humans through messaging apps.
It can provide answers to inquiries, provide recommendations, offer information, and assist clients with purchase placement. When working with an affiliate network, a chatbot can assist you in promoting a certain product by replying to search terms and user inquiries. For the marketing of white product offerings, this method is highly effective. An affiliate, for example, offers a chatbot that solves a specific problem: choosing skincare goods.
After recognizing the appropriate terms in a client’s conversation, the bot provides the consumer with an affiliate link that links to the product’s website (productive for the beauty niche).
How to advertise deals using chatbots
Chatbots’ primary goal is to generate a lead or gather additional information about those who are interested in the items being provided. When setting up a chatbot, you must follow many principles in order to get the desired results:
- Consider and create an effective message sequence. They must keep the customer’s interest, answer his or her questions, and logically lead to the product’s link.
- You should utilise an informal manner, emoticons, and hilarious messages to establish trust and elicit an emotional reaction (whenever appropriate).
- Even if you aren’t planning to start a campaign, you should employ a chatbot. It will assist you in gathering the necessary information that will be beneficial in the future.
- It’s critical that the chatbot be basic so that the user doesn’t abandon the discussion due to its intricacy. All settings and messages should be tested.
- For beauty, nutra, and equipment offerings, chatbot marketing is an excellent alternative. Artificial intelligence-powered programmes assist in providing users with the most information and details possible. Facebook Messenger and your page are both connected with chatbots.
Business chatbots and affiliate programs
Popular chatbot-building platforms include lucrative affiliate schemes for those looking to make money. Because chatbots are increasingly frequently utilized for company promotion, this sort of activity may generate a significant amount of revenue.
Let’s take a look at the three most popular affiliate programs in 2021.
- Affiliate Commission for Tars Chatbot: 30%
Tars is a professional chatbot solution for small and large company owners. The affiliate program pays out a large income to affiliates, but the product is pricey, so it’s critical to sell it well.
Affiliates receive a 30% compensation for each customer they bring in.
- Commission for Collect.Chat is 30%.
Collect Chat is a simple platform for creating a chatbot in a matter of minutes. It’s simple to promote and sell your product.
Business chatbot templates, easy platform connection, and customer assistance are some of the benefits. Collect Chat has an affiliate scheme that will appeal to even the most inexperienced marketers. You may profit from it by marketing it to marketers and business owners. It provides monthly payments and a $50 incentive for every 10 clients brought in.
- Chatbots.Systems has a 25% commission rate.
Chatbots. Systems do not have as many functional chatbot choices as the other solutions mentioned. To increase affiliate sales, it is critical to carefully choose the target market.
Every active user brought in by the affiliate earns a 25% commission each month. Affiliate programs like Virtual Spirits, Pure Chat, YAMICHAT, and many more also provide interesting methods to make money.
Chatbots – affiliate marketing’s future
Chatbots assist in increasing the conversion rate of traditional advertising campaigns while also reducing the amount of time spent on personal engagement with users. You may attract an audience that distrusts landing pages but values direct and informal contact in this way. Furthermore, chatbots allow you to send out mailings to your client base.
This benefit is available to affiliates and CPA networks. The CPA network in Kazakhstan, for example, was able to boost the rate of items moved away from post offices by 7%. The Zvonobot service, which employed a speech bot to call consumers and remind them of their purchase, helped the network accomplish this outcome.
Because contact center personnel would not have enough time to call everyone on the list, the software performed the task far better than individuals could. Customers carried away 97 products after the chatbot made 2,708 calls.
For a customer-focused firm, a chatbot is a must-have tool. It provides not just labor cost savings, but also for more users to be served at the same time. It is possible to find a chatbot that meets the needs of a business owner in every sector of operation. Chatbots may help you in a variety of ways when it comes to your affiliate program.
For one thing, it can organically give information to your current and future affiliates. Your chatbot may also be used to generate leads and locate new affiliate marketers. The chatbot is one of the categories in which affiliates may make a lot of money by promoting the popular and effective business tool.
Chatbot builder platforms’ affiliate programs provide large commissions and a product with a well-defined audience.