Every owner of a small business in 2021 wants his or her product or service to be available at all times to the all-powerful consumer. Not only will this improve consumer happiness, but it will also increase sales.
Until recently, the only method to do so was to call a customer service hotline 24 hours a day, seven days a week. Not any longer!
Facebook Chatbots for Small Business
Facebook chatbots have permanently transformed the world of digital marketing by utilizing A.I. advancements. As a result, we’ve compiled a list of the top 8 Facebook Chatbots For Small Business In 2021.
Chatbots are computer programs that can interpret queries, respond to them, and do some activities.
Using them saves time for both parties and gives the conversation a more personal feel. It’s as though you’re conversing with a friend. That is, nearly.
Facebook Messenger has become the major venue for this. The impact is palpable: every month, organizations and people exchange over 20 billion communications. The messaging platform is the go-to location for advertisers, with over 1.3 billion monthly users.
Currently, over 40 million companies use Messenger to SMS individuals all around the world. Many chatbot systems have a simple drag-and-drop interface that requires little or no technological expertise.
AI and chatbots are not as complex or futuristic as they look. Finding the right one for you is the only difficulty. Continue reading to make an accurate selection!
Facebook Chatbots 2021
Facebook Chatbots are a type of automated messaging software that converses with individuals using artificial intelligence.
Chatbots are computer programs that can interpret queries, respond to them, and do some activities. Chatbots can be assigned a variety of duties. Without human intervention, all of this occurs. You can delegate the handling of inbound information (i.e., requests) to a chatbot as long as you have some inbound information (i.e., requests) flowing through Messenger.
Conversion, customer support, marketing, surveys, sales, and much more are all possible with chatbots. Messenger bots can do everything, from answering simple technical support queries to increasing your conversion rates.
Choosing the right chatbot for your site is now the only thing that needs to be done. The majority provide drag-and-drop interfaces that don’t require coding knowledge to use.
Language abilities are all you need, as several bot-building websites like to point out. You won’t have to pay anything because some of them provide pretty good free services. Even when you’re working with the greatest Facebook chatbots, finding out the remainder is a piece of cake!
Facebook Chatbots For Small Business In 2021
- BotMyWork Chatbot
No coding or other software is required to set up its chatbot. BotMyWork Chatbot Builder is a marketing solution for companies looking to increase conversions and revenues.
Customers might be segmented based on the information you’ve gathered. Conversions are made easier using this chatbot platform.
Following that, you’ll be able to create individualized campaigns for each group. Botmywork’s collection of templates may be used to create and deploy lead-generating pop-ups. You may also develop Facebook Chatbots in whatever language you choose and schedule messages to deliver to consumers.
When necessary, it also directs live chats to human agents. Chatbot builder and audience segmentation are included in the free bundle. Currently, there are three different subscription levels available for BotMyWork.
Since integrations and training sessions are excluded, it is, nevertheless, rather restricted in scope. The Pro and Premium subscriptions start at $9 and $99 per month per chatbot, respectively, putting this platform on the more expensive side of the market. It also has a 2000-subscriber restriction.
- Chatfuel chatbot
For people who are not technically savvy, it is a self-service solution built for them. There are several Facebook chatbot builders, but this one is the most popular. You don’t need any coding knowledge; all you need is the ability to write.
The developers are continually adding new features to the platform. Keeping track of the full engagement cycle, though, maybe challenging with so many possibilities. Premium services are now available that allow you to completely immerse yourself in chatbot development. As with the paid edition, the free edition is restricted to 1000 users.
Monthly fees of $300 include a dedicated Account Manager and skilled bot-building assistance. Unlimited subscribers and full bot capabilities are included with the Pro plan, which costs $15 per month.
- ManyChat chatbot
ManyChat is a service that allows you to develop Facebook Messenger chatbots. Sending message previews is one of its most helpful features. It has a simple drag-and-drop interface and doesn’t require any coding skills.
Because of its simplicity of use and segmentation features, it is quite popular among marketers. It has native connections with Shopify, Mailchimp, and Google Sheets, as well as Zapier and Integromat. Users may, however, suffer software failures and malfunctions from time to time. Broadcasting has a lot of stability concerns as well. If you merely want to make a free Facebook chatbot, ManyChat is a wonderful choice. ManyChat branding is included in the free plan, which includes limitless broadcasts and Facebook comment capabilities.
The Pro plan allows you to remove the branding and create an infinite number of broadcast sequences. It ranges in price from $10 to $150, depending on your choices.
- Conversable chatbot
It provides enterprise-level SaaS services and will collaborate with you on the bot’s development. Conversable was recently acquired by LivePerson and is fast becoming one of the most popular AI chatbot systems.
For platforms like Twitter, Facebook Messenger, Alexa, and others, these technologies are excellent for sending automated text and audio messages. The company’s customer includes several Fortune 500 firms (Whole Foods, Pizza Hut, 7-11, and Dunkin Donuts, among others). We don’t have self-service options at Conversable because it’s a business-level platform. That implies there are no set rates and the price is flexible.
- Surveybot chatbot
This is the platform to use if you require a Facebook automation bot for the express purpose of conducting surveys. Here’s how it works: Surveybot has over a dozen different question kinds, powerful conversational logic, and answer piping. You can let consumers pick up where they left off if they stop responding in the middle of a survey, which is a pretty great feature.
As a generic tool for gathering and analyzing customer data, Surveybot is excellent. The platform’s essential nature, though, is also its biggest flaw: it’s only good for surveys. Furthermore, even if you are ready to pay, there is only a branded version available. The first 50 replies are free, so it’s like a trial version of Surveybot. Afterward, the first 50 answers in a month cost $3, the next 100 cost $6, and so on and so forth.
The most expensive subscription, which includes up to 25,000 replies, costs $549 each month.
- DialogFlow chatbot
In addition to Facebook, the platform works with Google Assistant, Amazon Alexa, Cortana, and other voice assistants. If you don’t mind coding and want to become a Messenger marketing guru, DialogFlow is a great option. DialogFlow setup and training may take a little longer because the focus is on natural language processing (NLP).
However, your efforts will be rewarded, and you will get access to a highly effective language comprehension trainer. As long as you don’t expect to deal with a lot of data, the platform is free to use. No transmission is possible and the use of the system without coding is limited.
A pay-as-you-go subscription with unlimited text and voice options is also available for companies.
- Reply.ai chatbot
Reply.ai is a conversational AI platform for sales, customer service, and marketing. It also works with KIK and Telegram, among other chat apps. For developing Facebook Messenger bots, this is a great platform for corporate users.
This is fantastic: sophisticated analytics, certified security procedures, and internationalization are just a few of the amazing features. The user interface is straightforward and drag-and-drop in nature. There is no price plan because the service is presently only available to businesses. The lack of appropriate training videos and self-study resources is the platform’s major drawback. You’ll need to get in touch with them and work out a cost with them.
- WP-Chatbot
WP-Chatbot is a WordPress plugin that adds a Facebook Messenger chat widget to any website. Your Facebook Small Business In 2021 page and Messenger are both integrated. It’s an easy-to-use, basic tool to work with.
The fact that it’s compatible with hundreds of WordPress plugins, themes, and e-commerce systems, like WooCommerce, is a huge plus. We encourage you to download and test out the plugin for yourself, especially given that it is free.
In conclusion:
Out of the fast-expanding number of AI chatbot builders, we’ve carefully picked a few for you. After our research, we came to the conclusion that AI chatbots are booming. A number of fresh and intriguing releases are expected in the near future as a result of this. We’ll be here to tell you everything about them when they’re released. We’ll leave it up to you to choose your favorite platform. Until next time, take care
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