Effective date: June 14th, 2021
We at Shop Smarts ai, Inc. (“Shop Smarts ai Inc.”, “we” or “us”) take privacy seriously and are constantly striving to provide excellent service to you while building a long-lasting relationship with you.
We gather various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information internally in connection with our Services, including to personalize, provide, and improve our services, to allow you to set up a user account, to enable you to build chatbots and communicate with chatbots others have built, to contact you and allow other users to contact you, to fulfill your requests for certain products and services, and to analyze how you use the Services. In certain cases, we may also share some Personal Information with third parties, but only as described below.
What Information does Shop Smarts ai Collect?
Information You Provide to Us:
We receive and store the information you knowingly provide to us. For example, if you create an account on our Services to build a chatbot, through the registration process and/or through your account settings, we may collect Personal Information such as, but not limited to, your name, email address, timezone, list of Facebook Pages you own. Or, if you are an individual who communicates with chatbots that have been created using our services, we may collect information such as, but not limited to, your name, gender, time zone, and avatar/picture.
Information Collected Automatically
Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include any chatbots you have created using the Services, your conversation history with the chatbots(s), IP address, geolocation data, device identification, “cookie” information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people.
We may use this data to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services or to help developers build better chatbots– for example, this data can tell us how often users use a particular feature of the Services, or what kinds of questions users ask of certain chatbots, and we can use that knowledge to make the Services and the chatbots created through the Services interesting to as many users as possible.
Information Collected from Other Websites and Do Not Track Policy
Sharing Information with Partners, Affiliates, Resellers and Chatbot “owners”
Chatbot “Owners”: The creators and distributors of chatbots are the “owners” of the chatbots created through the Services which you communicate with will have access to the Personal Information you provide to them. For example, if you communicate with a chatbot that was created through the Services, the developer/owner of that chatbot may have access to your conversation history with the chatbot, your username, your avatar, and any other information you provide through the chatbot. In addition, the chatbot creator/owner may use a variety of third-party product integration to receive and process the data from your interaction with the chatbot.
Note: Shop Smarts ai is not responsible and cannot be held liable for the use of personal information gathered during chatbot sessions and collected by a chatbot “owner”.
Links to Third-Party Websites and Services
Communications from Shop Smarts ai
We use the information you provide to customize your experience on our sites and our services. We may communicate with you using email or other means available to us regarding the availability of services, service-related issues, or promotional messages that we believe may be of interest to you. We may, for example, send you welcome messages, emails regarding new features or services, targeted advertisements, and other promotional information from Shop Smarts ai, or our affiliates, members, and partners. You may opt-out of receiving promotional messages from Shop Smarts ai by following the instructions contained in the email. As long as you’re a registered user, however, you can’t opt-out of receiving service messages from us. Shop Smarts ai may also use personal information in order to customize content on the site to you, such as news relevant to you or to your industry or to Shop Smarts ai.
How we protect your personal information
We take appropriate security measures (including physical, electronic, and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees and third parties who have agreed to be bound by confidentiality restrictions, such as consultants, may be permitted to access personal information, and they may do so only for permitted business functions. In addition, we use SSL encryption in the transmission of your sensitive personal information between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information.
We want you to feel confident using the Services. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure e-mail. Please refer to the Federal Trade Commission’s website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against identity theft.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Information to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at tos@Shop Smarts ai.com.
YOUR OPTIONS AND OBLIGATIONS
Rights to Access, Correct, or Delete Your Information; Closing Your Account.
You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us, to communicate with chatbots, or to take advantage of some of our features. You may stop using the Services at any time; however, your conversation logs from communications with chatbots may remain in our records.
What if I have questions about this policy?
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to email@example.com and we will try to address your concerns.